ATLEXO Trading Pvt Ltd ("we", "us", "the Company") respects the privacy of its business partners, customers and website visitors. This Privacy Policy explains what information we collect, how we use it, who we share it with and the choices you have. It should be read together with our Business Policies, Terms & Conditions.
1. Information We Collect
- Information you provide directly — such as your name, company, email address, phone number, country and the contents of any enquiry, quotation request or message you send us through our website, email or other channels.
- Business and transaction information — such as order details, shipping and billing information, tax or trade registration details, and correspondence, where you transact with us.
- Technical information — such as IP address, browser type, device information, pages visited and similar data collected automatically when you use our website.
2. How We Use Your Information
- To respond to enquiries, prepare quotations and communicate about products, orders and shipments.
- To process, fulfil and administer transactions, including logistics, documentation and payments.
- To operate, maintain, secure and improve our website and services.
- To comply with legal, regulatory, tax, customs and trade requirements.
- To send business-related communications and, where permitted, marketing communications — you may opt out of marketing at any time.
3. Legal Basis for Processing
- We process personal information where it is necessary to enter into or perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or on the basis of your consent where required by applicable law.
4. How We Share Information
- We do not sell your personal information.
- We may share information with service providers who support our business — such as logistics partners, banks, payment processors, IT providers and professional advisers — who are bound by appropriate confidentiality obligations.
- We may share information with government, customs, regulatory or legal authorities where required by law or reasonably necessary to complete an international transaction.
- We may share information in connection with a business reorganisation, merger or transfer of assets, subject to applicable law.
5. International Transfers
- As an importer, exporter and supplier operating in India and international markets, your information may be processed or transferred across borders to complete transactions and shipments. Where required, we take reasonable steps to protect such transfers in line with applicable law.
6. Data Retention
- We retain personal and transaction information for as long as necessary to fulfil the purposes described in this policy and to meet legal, accounting, tax and trade record-keeping obligations, after which it is deleted or anonymised.
7. Confidentiality & Security
- We protect non-public commercial and personal information using reasonable technical and organisational measures, and treat it in accordance with our confidentiality commitments.
- No method of transmission or storage is completely secure; while we take reasonable steps to safeguard information, we cannot guarantee absolute security.
8. Cookies & Website Analytics
- Our website uses cookies and similar technologies for essential functionality — such as session management and security — and, where applicable, to understand website usage.
- You can control cookies through your browser settings. Disabling some cookies may affect how parts of the website work.
9. Your Rights
- Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, and withdraw consent where processing is based on consent.
- To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on a request.
10. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
11. Changes to This Policy
- We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes. The latest version will be posted on this page with an updated date.
12. Contact Us
- For any questions about this Privacy Policy or your information, contact ATLEXO Trading Private Limited (CIN U46909DC2026PTC472849, GSTIN 07ABGCA0836L1ZL) by email at info@atlexotrading.com. Registered office: RZ-227-T EXTN, St. No. 9, Uttam Nagar, New Delhi, West Delhi - 110059, Delhi. Operational office: Unit F43-44, 5th Floor, Urbetech NPX, Noida, Sector 153, India.
This Privacy Policy is provided for general information and should be reviewed against the Company's actual data-processing activities and applicable data-protection law — including India's Digital Personal Data Protection Act, 2023, and any other laws relevant to the markets it serves.
Last updated: September 2026
